Sweep & inspection
Caps & crowns
Flue relining
Masonry repair
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
DuraFlex Chimney Cleaning in Winston-Salem, NC
We provide independent DuraFlex service across Winston-Salem, and the one thing that sets our work apart here is this: a “chimney cleaning” call means two completely different jobs depending on where you live. Inside the beltway, it’s usually a liner-and-crown assessment on a century-old masonry stack. Out in the subdivisions, it’s a venting-and-firestop check on a factory-built fireplace. We handle both, reading the system you actually have rather than applying a script. Call (877) 798-3391 for a free estimate.

Why Winston-Salem Residents Choose Us for DuraFlex Service
DuraFlex makes a flexible stainless steel chimney liner, and liners are what we see most of in this city. We’re an independent shop, not affiliated with or authorized by DuraFlex, and that independence is the point. We have nothing to gain by declaring your system dead. Our technicians have up to 14 years of experience reading data plates, matching UL-listed components to the assembly that’s actually installed, and documenting findings on the manufacturer’s own criteria.
Winston-Salem homeowners call us because we can tell a failed fitting from a failed system. A rusted top plate or a cracked cap is a repair. A perforated liner is replacement. We don’t blur that line.
Scheduling is straightforward. We answer 24/7, with fast dispatch from 7am to 7pm, Sunday through Friday. Call (877) 798-3391.
Styles & brands we work with
- Sweep & inspection
- Caps & crowns
- Flue relining
- Masonry repair
- Gas fireplace service
Common DuraFlex Chimney Cleaning Problems We Solve in Winston-Salem
These are the failures that turn up repeatedly on Winston-Salem DuraFlex systems, and most of them trace back to how the liner was installed or how the local weather treats it.
- Uninsulated liner sections sweating on cold starts. In Winston-Salem’s damp winters, with highs near 50°F and frequent freeze-thaw cycles, an uninsulated stainless liner condenses moisture every time a fire lights. Pitting and joint separation follow faster than the rating suggests. Insulation matters more here than in a dry climate.
- Liner kinked or crushed in a clay-tile flue. In older masonry stacks, a flexible liner dropped into a clay-tile or unlined flue needs its annular space properly filled. When that step gets skipped, the liner sits unsupported and can kink during a later sweep. We check for this before we run a brush.
- Top plates and caps never sealed. Summer downdrafts push humid air down an uncapped flue and rust the liner’s top connection and the appliance collar. A sealed, correctly sized cap stops that cycle.
- Water tracking down a chase. Factory-built fireplaces in the subdivisions off Hanes Mill and Robinhood often run DuraFlex venting through a chase where the firestop or storm collar has cracked. After heavy rain, water follows the pipe down.
- Mixed-component assemblies. Aftermarket adapters and collars swapped onto a listed DuraFlex system void the UL configuration. We identify what’s actually installed and restore matching components where the assembly is load-bearing.
DuraFlex Service in Winston-Salem: What Local Conditions Mean for Your Equipment
Winston-Salem’s housing stock splits at the beltway, and that split shapes every DuraFlex call we take. Inside it, the 1910s-1940s masonry stacks in neighborhoods like Buena Vista and West End carry original unlined or clay-tile flues, most of which have been relined with a flexible stainless liner at some point. That liner’s health depends on details a camera has to see: whether the annular space was filled, whether the top plate is sealed, whether the terra-cotta tile behind it has hairline freeze-thaw cracks. Outside the beltway, the 1980s-2000s subdivisions off Hanes Mill, Robinhood and Peters Creek hold factory-built fireplaces with short metal flues, where the questions are venting clearances, firestop integrity and storm collars rather than crown and tile.
The giveaway inside the beltway is a stack of glazed terra-cotta flue tile visible from the street with no cap on top. Those tiles crack from freeze-thaw within a decade, which is why so many older Winston-Salem chimneys fail inspection right after the first hard freeze that follows a wet fall. If your neighbors can see bare tile from the sidewalk, book a Winston-Salem service call before the cold sets in.
DuraFlex Models & Products We Service in Winston-Salem
We service the full range of DuraFlex systems found in Winston-Salem homes. That includes insulated and uninsulated stainless flexible liner kits used for masonry relining, Pro and SW stainless liner systems for wood-burning appliances, prefab fireplace venting and direct-vent components, and the rigid and flex chimney pipe sections used in factory-built installations.
How we choose parts: on any load-bearing or listed assembly, matching components are the default. Adapters, top plates, caps and appliance collars have to fit the system’s listing, so we source them accordingly rather than improvising. Where the failure is confined to one fitting or a cap, we say so. Where the liner is perforated or the firebox shell is compromised, replacement is the only call that holds up. Learn more about our DuraFlex expertise.
See the difference
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AfterDuraFlex Service Pricing in Winston-Salem
A chimney sweep in Winston-Salem typically runs $150 to $300. A Level 2 inspection with camera and photo report is estimated at $200 to $450. Cap installation is usually $150 to $400 depending on flue count and sizing, and chimney waterproofing typically falls between $300 and $800. Repairing or replacing liner components varies with the assembly, and you’ll get that number as a written estimate before any work begins.
What drives the range: how many flues your stack carries, whether the cap is a standard single-flue unit or a custom multi-flue build, whether the top plate needs re-sealing, and how accessible the crown is. The estimate is free and sets the final price per job. Call (877) 798-3391 to book one.
Serving Winston-Salem, NC – Our Local Coverage Area
We serve Winston-Salem and nearby communities. Use the map below to see the area we cover. If you’re nearby, we can almost certainly help.
FAQs – DuraFlex Chimney Cleaning in Winston-Salem
Yes. A liner doesn’t remove the need for inspection; it changes what the camera is looking at. On a Buena Vista masonry stack, a Level 2 inspection checks the liner’s top connection, whether the annular space was filled, and whether the clay tile behind it has freeze-thaw cracks. That’s the whole reason we recommend it before burning season. Call (877) 798-3391 for an estimate.
Summer downdrafts. Humid air gets pulled down an uncapped or improperly sealed flue and condenses on the venting, which rusts the top connection and appliance collar. A correctly fitted, sealed cap stops most of it. It’s a common call in the subdivisions off Robinhood and Peters Creek.
Yes, with the right brush and the right technique. The risk is a liner that was never properly supported in its flue; brushing an unsupported section can kink or crush it. We check support and the annular space first, then sweep. Call (877) 798-3391 to schedule.
Usually waterproofing. Hairline and moderate crown cracks get sealed as part of chimney waterproofing, which keeps the damp out and slows further spalling. Structural cracks that have opened the crown apart are a different conversation, and a camera inspection tells you which you’re facing. Estimates are free at (877) 798-3391.
Yes, because the systems are different. A 27101 call is usually a liner-and-crown assessment on an older masonry stack. A 27105 call, or one in the western suburbs, is more often a venting-and-firestop check on a 1970s-2000s factory-built fireplace with a short metal flue. Same sweep, different checklist. Call (877) 798-3391 for an exact quote.
Service Areas Near Winston-Salem
We serve homeowners in Winston-Salem and the surrounding Triad, including High Point, Asheboro, McLeansville, Walnut Cove, Advance and Germanton. If you’re just outside the city limits, call and we’ll confirm coverage for your address.
Book Your DuraFlex Service in Winston-Salem Today
Whether your Winston-Salem home has a century-old masonry stack or a builder-grade factory fireplace, we’ll inspect what’s actually installed and give you a written estimate before any work. Call (877) 798-3391 for a free estimate. We answer 24/7. Fast dispatch from 7am to 7pm, Sunday through Friday.
Written by the team at Chimney Sweep High Point.