Terms of Service
Last revised: November 14, 2026
These Terms of Service govern your use of chimneysweephighpoint.com and your relationship with Chimney Sweep High Point as a service customer. By visiting or using our website, submitting a service request, or scheduling work with us, you confirm that you have read these terms and agree to be bound by them in full. If you do not agree with any part of these terms, please do not use the site or request services. These terms apply to all visitors, customers, and anyone else who accesses chimneysweephighpoint.com or engages with Chimney Sweep High Point in connection with our services.
Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of NC, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these terms, our website, or the services we provide shall be subject to the exclusive jurisdiction of the state and federal courts located in NC. By using our site or engaging our services, you consent to personal jurisdiction in NC and waive any objection to venue in those courts.
Modifications to Terms
We reserve the right to update, revise, or replace any portion of these Terms of Service at our discretion. When we make changes, we will update the Last Updated date noted on this page. It is your responsibility to review these terms periodically. Your continued use of chimneysweephighpoint.com or continued engagement with Chimney Sweep High Point after any revisions are posted constitutes your acceptance of the revised terms. If a change is material to you, we encourage you to contact us before continuing to use our services.
Warranty Coverage
We stand behind the quality of our work. Specific workmanship warranty terms – including duration and what is covered – are provided to you at the time service is performed and may vary depending on the nature of the job. Please retain any written documentation we provide at service completion, as it governs the scope of our workmanship commitment.
Parts, materials, and equipment installed as part of our services may carry warranties issued directly by their respective manufacturers. Those manufacturer warranties are separate from our workmanship warranty and are governed entirely by the manufacturer’s own terms and conditions. We are not able to extend, modify, or assume responsibility for manufacturer warranty coverage on your behalf.
Severability
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable under applicable law, that specific provision will be deemed severed from the remainder of the agreement. The remaining provisions will continue in full force and effect and will be interpreted to give the maximum effect to the original intent of the parties. No finding of unenforceability as to one provision will affect the validity of any other provision.
Limitation of Liability
To the fullest extent permitted by law, Chimney Sweep High Point’s total liability to you for any claim arising out of or related to our services or this website is limited to the amount you actually paid us for the specific services giving rise to the claim. Under no circumstances will we be liable for any indirect, incidental, special, consequential, or punitive damages – including lost profits, property damage beyond the scope of services, or loss of data – even if we have been advised of the possibility of such damages. Some jurisdictions do not allow certain liability exclusions, so these limitations may not apply to you in full.
Scheduling, Cancellations, and Rescheduling
We ask that customers provide at least 24 hours’ notice when canceling or rescheduling a scheduled appointment. This allows us to manage our technicians’ time responsibly and serve other customers efficiently. Cancellations or reschedule requests made with less than 24 hours’ notice may be subject to a late-cancellation fee, the amount of which will be communicated to you at the time of booking or upon request. We understand that emergencies arise and will consider documented circumstances on a case-by-case basis.
Acceptable Use of This Website
You agree to use chimneysweephighpoint.com only for lawful purposes and in a manner consistent with these terms. The following activities are expressly prohibited:
- Automated scraping, crawling, or harvesting of any content or data from the site without our written permission
- Submitting false, misleading, or fraudulent service requests
- Attempting to gain unauthorized access to any portion of the site or its underlying systems
- Using the site in any way that could damage, disable, or impair its functionality or interfere with other users’ access
- Reproducing, distributing, or commercially exploiting site content without our express consent
We reserve the right to restrict or terminate access to chimneysweephighpoint.com for any user who violates these standards.
Scope and Delivery of Services
Chimney Sweep High Point provides professional home services to customers in High Point, NC and the surrounding areas. All services are subject to availability, and the specific scope of work is determined through a professional assessment of your particular situation. We reserve the right to decline or modify a service request if, in our professional judgment, conditions at the location make the work unsafe, outside our scope, or otherwise impractical.
Please be aware that some service requests coordinated through chimneysweephighpoint.com may be carried out by licensed independent service professionals or partner contractors who work in coordination with Chimney Sweep High Point. In those cases, the work is arranged and overseen through our operation to ensure consistent service standards, though the professional performing the work on-site may not be a direct employee of Chimney Sweep High Point.
Contact Us
If you have questions about these Terms of Service or need clarification on any of the provisions described above, we encourage you to reach out to us directly. You can contact Chimney Sweep High Point through our online contact page and a member of our team will respond promptly.